Rilrock Roofing & Construction, Inc. BBB Business Review
Reporting a Loss
Don't be shy about calling your agent and telling him/her that you may have damage -- chances are the company will have adjusters in the area anyway. You can even file your claim online!

After you make the call make a list of all the damage you have noticed. Some of the things to inspect and look for are dents in gutters, bent fins on the air conditioner, dented roof vents and pipe caps, dents in window wraps and fascia, damaged lawn furniture and flower pots. Roof damage is about the only thing that can't be assessed from the ground, just because the damage isn't visible does not mean that it isn't there, and extensive.

The one place to look is at the end of downspouts, look for small pieces of roofing and granules. Also inspect your vehicles, any storm that causes vehicle damage usually causes roof damage. After you have made your inspection make sure you are home when the adjuster comes and call his attention to the things you have noted.

If you feel more comfortable, have a contractor there when the adjuster comes. RilRock provides this service for many of our customers and chances are the whole process can be simplified, and repairs can begin sooner when we meet the adjuster for his inspection.

To expedite getting your claim paid, call directly to the claims department of your insurance company. Calling your agent only adds an additional step to the process as he or she will simply turn around and call the claims department and they probably have many other customers requesting them to do the same thing. Why not go straight to the department that will handle your claim.

For your convenience, here is a contact list for the claims department of many of the insurance carriers in the area:

State Farm: (877) 777-0722 or (800) 732-5246

Allstate: (800) 547-8676

USAA: (800) 531-8222

Nationwide: (877) 422-6800

Farmers: (800) 435-7764

Liberty Mutual: (800) 969-4307

Travelers: (800) 252-4633

MetLife: (800) 854-6011

Farm Bureau: (800) 266-5458

Hartford: (800) 243-5860

AAA Texas (800) 672-5246

ASI: (866) 274-5677

Geovera: (800) 735-8086

Lincoln General: (877) 717-5442

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